SGW Refund Policy
At Sweet Georgia Weed, we value your satisfaction and are committed to providing you with the highest quality products and services. If you are not completely satisfied with your purchase, please review our refund policy below:
1. Eligibility for Refunds:
- We accept refund requests within 7 days of the date of delivery.
- To be eligible for a refund, the product must be in its original, unopened packaging and in the same condition as when it was delivered.
2. Non-Eligibility for Refunds:
- We cannot issue refunds for products that have been opened, used, or tampered with in any way.
- Refunds are not applicable to any product that does not meet our eligibility criteria.
3. How to Request a Refund:
- To request a refund, please contact our customer support team via the contact information provided on our website.
- You will be required to provide your order number, the details of the product you wish to return, and a clear reason for the refund request.
4. Refund Processing:
- Once your refund request is approved, we will process the refund within 7 business days.
- Refunds will be issued to the original payment method used for the purchase.
5. Shipping and Handling Fees:
- Shipping and handling fees are non-refundable.
6. Damaged or Defective Products:
- If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or a refund as per your preference.
7. Changes to Orders:
- We cannot make changes to your order after it has been processed and shipped. If you need to make changes, please contact us as soon as possible, and we will do our best to assist you.
8. Contact Information:
- For any refund-related inquiries, please contact our customer support team by email or phone, as listed on our website.
Sweet Georgia Weed reserves the right to update and modify this refund policy as needed to ensure it remains fair and efficient for our customers. Please review this policy periodically for any changes. We appreciate your trust and business.